VIP services

VIP lounges at Almaty International Airport make maximum comfort of waiting for the flight and undergoing organizational, customs and border formalities for passengers of that special category. High quality service, ethics and attention are the things we can please and cheer up our passengers with before a flight or after it.

A separate check-in desk as well as separate points of security check, customs and border control will help you to undergo preflight procedures without waist of time.

An excellent bar, with wide choice of drinks, cable TV, newspapers and magazines are at your service.

Charming staff of VIP lounge control documents and baggage handling from the moment of a passenger appearance in VIP doors up to the aircraft. If it is necessary to open an incoming visa, the only thing you should do is to wait for 10 minutes, for example, to drink a cup of flavored coffee, and our staff will carry out all the formalities.

"VIP Escort" service - is delivery of passengers by car to the aircraft!

Possibility of check-in prior to 30 minutes before flight departure as well as delivery of passengers to the aircraft by a separate comfortable microbus are quite important pluses in service of VIP passengers.

There is a Meeting Room at VIP’s lounge disposal where urgent meetings and press-conferences are held in case of need. There is also a Private Room for the VIP guests at VIP’s lounge who needs informal atmosphere.

If you would like to order VIP lounge services beforehand, it is necessary to inform our agents of the following information:

• Passenger’s full name
• Departure or arrival date
• Airline and flight number

as well as to make payment (in cash at the rate of the National Bank or by plastic bank cards).

We offer services of Southern separate VIP building with its own parking to the companies organizing charter flights.

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